Privacy Policy

1. Information we collect

Depending on how you interact with OBWS, we may collect:

• Website usage data. Basic log data when you visit our site (for example: IP address, device/browser info, pages requested, referring page, and timestamps). This helps us keep the site reliable and secure.
• Contact and quote details. Information you submit via forms or email (for example: name, business name, email, phone number, and message contents).
• Marketing pixels and cookies. Our site includes the Meta Pixel (Facebook) for advertising measurement. Meta may set or read cookies and receive information about your visit and device. You can learn more in Meta’s policies and manage ad preferences through Meta settings.
• Client service data. If we host or maintain your website, we may process website files/content you provide, backups, and operational logs/metrics used for monitoring, troubleshooting, and service reviews.
• OBWS Insights data. If enabled for your site, Insights collects reporting data (for example: pageviews, referrers, device types, approximate location trends, and campaign link/pixel events) to support marketing visibility, performance reviews, and improvement planning.

2. How we use information

• Provide and operate our website and services.
• Respond to inquiries, quotes, and support requests.
• Monitor uptime, performance, and security; prevent abuse.
• Deliver reporting, campaign tracking, and service review insights when OBWS Insights is enabled.
• Improve our services and documentation based on common needs.

3. How we share information

We don’t sell your personal information. We may share information:

• With trusted service providers we use to operate the business (for example: hosting and infrastructure vendors, email and support tools).
• With advertising/measurement providers when you interact with embedded pixels (for example: Meta Pixel).
• When required by law, to protect rights and safety, or to prevent fraud/abuse.

4. Data retention

We keep information only as long as reasonably necessary for the purposes described above, including operating the site, fulfilling services, maintaining security, and meeting legal/accounting obligations.

5. Your choices

• Marketing pixels. You can limit tracking through browser controls (cookie settings, tracking protection) and through your ad preference settings with providers like Meta.
• Contact preferences. You can ask us to update or delete contact information you’ve shared by emailing support@olebrookwebservices.com.

6. International transfers

Our vendors and infrastructure may process data in the United States and other locations depending on where systems run and where support is provided.

7. Changes and contact

We may update this policy from time to time. Questions can be sent to support@olebrookwebservices.com.